My wife bought a watch online. Watch was not expected as showing in image. So we raised a ticket to return that. I will list down all problems which faced:
There is no easy return policy\mechanism.
Even they mentioned on web page store in-return but they do not accept it.
They took 3 days to investigate the issue.
Case still in progress and not sure when this is going to be solve.
So a big no to Shopper Stop Online.