I, have purchased a Roti maker Combo on the basis Cash on Delivery, on 08/04/12. Order No. 30010-56967. When I received the parcel, I found it was broken. I made a complaint with their customer.They told me that somebody will come to pick up the product and they will give a courier receipt after 5-6 days after daily follow-up one guy has come and taken the material.
After 5-7 days when I call to know the status of replacement, they told that stock is not there with the merchant, we dont know when it will come!!!!. Daily I need to call this pathetic useless customer care for updates where they were not able to give any update.
One day when I called, they told that the order has been cancelled and I will be getting a refund DD with in 7 working days. Till now I did not get the refund DD after giving them 3 times of 7 days time. For all who wish to buy something from this cheaters. If you value your money and dont want to waste you energy. Please dont go with this cheaters.