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Shoppingdiatimes

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Shoppingdiatimes
VKJ @VKJ10
Apr 25, 2013 02:40 PM, 840 Views
(Updated May 07, 2013)
Worst Online Service

Hi, This is regarding the Nokia Lumia 620 order I have done on 14th April 2013 (Order id:3002206493). Though I have paid the entire amount and the expected delivery date was 25th April, I didn’t get the product on time.


When I have checked in the website it is showing, on 22nd its cancelled and one more order was placed (id:3002240580). On the same day itself that order was also cancelled. Then I have made frequent calls to the customer care and got different replies from each customer care executives.


Finally a new order was placed yesterday and it shows the expected delivery date as 11th May. In short I need to wait for almost 1 month to get a product, that too the date is not guaranteed. It is really disgusting from India times shopping and with this corrupt practice they have destroyed the reputation of entire online business.

(5)
Hi,What's happened to you is unacceptable and against our customer friendly policy but please take this scenario as an exception and not as a yardstick to evaluate our customer service, so in order to resolve your concern we will intimate our team to carry out the proceedings on top most priority.
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