Finally I got it on May28th, but still it is really slow as compared to other sites, as I purchased on other site on the same day and I received it in 2days.
But it was nice to hear from customer service manager from Indiatimes about my issue. I would give it Great(five star) if they can improve on delivery time.
=========================================================
ORDER DATE:22-May-2013 04:07 PM, and I haven’t got it yet
From: customerservice@indiatimes.co.in [mailto:customerservice@indiatimes.co.in]
Sent: Saturday, May 25, 2013 10:41 AM
To: XXXXXXXXX
Subject: Re: Order No.3002346221
Dear Hemant,
Thank you for contacting Indiatimes Shopping E-mail Support.
My name is Prabhjeet Kaur and I will be assisting you today.
I understand that you want to know about the delivery status of your order number 3002346221. I am glad to know that you have placed an order with Indiatimes Shopping.
I would like to inform you that expected shipment date of your product is 31/05/2013. You will be receiving your product within 3-4 working days after shipment. We appreciate your cooperation and patience while this order is delivered to you.
You can also check the details of your order in "My Account" option on our web site.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
For more exciting offers you can visit to our web site i.e. https://shopping.indiatimes.com
For your convenience, our support staff is available 8:00 AM to 8:00 PM, 7 days a week. Please call us at 09024888888/09024666666 for immediate support.
Thank you for choosing Indiatimes Shopping.
Regards,
Prabhjeet Kaur
Indiatimes Shopping.