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Shoppingdiatimes

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1.5

Summary

Shoppingdiatimes
revanth @revnaney
Jun 13, 2012 10:51 AM, 1632 Views
Product received as damaged

I have ordered Micromax funbook tablet from indiatimes shopping. After eagerly waiting for 14 days I received the product. But disappointed to see a damaged piece. I made a call to customer support at 09876848888 . They told me that case id is created and issue will be solved in 24 to 48 hours. Its been 8 days and till the day the response is to wait for 24 to 48 hours. The product packing is very poor. Negligence is shown in every aspect of packing. No value for customers feeling.


According to their company policy, they should replace the damaged product with in 7 days. Its all just for the name sake. No response. Go for flipkart.com for best service. I have made a big mistake by choosing this.

(2)
Dear Customer,We sincerely apologize for the inconvenience caused to you. Kindly share your order number or case id with us so that we can get in touch with you and provide you a proper resolution for your query.
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