I had purchased many items from online retailers like ebay.in, tradus, flipkart, letsbuy etc.
In February 2012, I ordered two items from India times. Order Nos -30000105707 Dated 22-02-2012 and 30000107307 dated 23-02-2012. Every day I was following up for despatching the items.
After 12 days, Indiatimes unilaterally cancelled order No- 30000107307 dated 23-02-2012 and refunded the amount after 3 more days.
I had waited for delivery of item vide order No- 30000105707 Dated 22-02-2012 . But even after 14 days they were showing no interest in despatching the item.
Customer care is very poor. Only stereotype replies.
Just visit their facebook page. Then you can see hundreds of customers complaining against non delivery.
SO NEVER PURCHASE ANYTHING FROM INDIATIMES SHOPPING. THEY WILL CHEAT YOU.