I purchased a whirlpool refrigerator from indiatimes shopping on 22nd June order no.3002446960. I was assured that it will be delivered by 12th July but it was not shipped till date, I started calling customer service their response was like , don, t worry your product will be there by 12th. even I called them on 12th after checking status was not shipped, but to my surprise customer care executive was saying it will delivered by today evening. they are such a liar. it seem like I am in mess now .
I have asked for cancellation, can any one help me what to do, whom to contact for refund.
Zahid Siddiqui