I purchased the Lumia 1020, Order No. 3002922389 on 26-Dec-13 which was supposed to be delivered by today 2-Jan-14. However, as per the previous complaints before me, neither the product has been shipped nor is the Customer Care executive willing to help me in anyway.
Indiatimes continues to show that this product is in stock and also says the delivery is 4-7 days( Screenshot attached).
I am not sure if I should go ahead and request for cancellation for this product.