I bought the Siemens WM-12E160IN washing machine 3 years back , I used it very sparely just once a week and never put more than 4 kgs of clothes load and today it started making noise on calling the customer service, the service engineer visited after 3 days and saw the machine for 5 mins and said that the drum is broken... and charged me Rs: 600/- without doing any other service.
I am so surprised. A washing machine costing Rs 33000/- in 2009, a big brand of Siemens and cannot last even 3 years of spare usage what quality and brand are we looking at. Not to mention the customer service..who knows only to charge money without giving a proper service.
buying this product was my worst decision I ever made in my life the big brands are no more worth trusting.