This company is a black spot on Indian Hosting Service Providers.
Yes their prices are cheap. Cheap does not mean value for money. It is NO value for some money.
They are focusing on sales only no support.
Their online chat sucks / they do not know how to talk with a potential customer.
Their salespersons will call you every now and then once they have your number.
They say that they have more than 3 lac of customer base and they cant even respond to your inquiry in 24 hours.
Their customer support - one lady answers the call - are technically incompetent.
They are not wiling to help their existing customers.
If you want to try how bad a hosting provider could be, try Silicon House.Net today.