One day I received a promotional mail from Snapdeal and noticed that they had deals on Logitech mice, including the I wanted to buy. Also, it was Rs. 50 Cheaper that Flipkart, so, I decided not to wait anymore and buy it from Snapdeal instead.
-> On 13th of March 2012 at 8:50 AM - I placed the order for the mouse on Snapdeal.com and paid via credit card. I immediately got an email and a SMS(text message) to confirm my order placement along with price, order id, shipping information and the estimated delivery date of 20th March 2012.
-> On 19th of March 2012 10:52 AM - I got an apologetic email from the Snapdeal system that my order has been delayed(reason not specified) and the revised date of delivery is 23rd of March 2012.
-> On 20th of March 2:07 PM - I received a mail letting me know that my product has shipped and the delivery date was now 24th of March. Shipping details included my address and also an AWB tracking number, which was linked directly to the courier company’s website.
-> On 23rd of March - I received the package.
-> On 24th of March - I received an email from Snapdeal to confirm that my shipment had been delivered.
The fulfillment of the mouse was covered by a sub-vendor of Snapdeal and not by themselves. This was mentioned in the system when the order was placed.
The package was well sealed in cardboard and had Snapdeal sticky tape all over.