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Snapdeal

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Snapdeal
Kunal Shah@kunalshah09
Dec 20, 2015 01:24 PM, 5450 Views
(Updated Dec 20, 2015)
SNAPDEAL - SCAM, Biggest THUG in eCOMMERCE

SNAPDEAL - SCAM, Biggest THIEF in eCOMMERCE, #snapdealscam #snapdealchors #snapdealfraud #snapdealworstservice #snapdealChorCompany #snapdealThug


Request all my friends not to buy product from SNAPDEAL. They are running the biggest scam and I am so much disappointed. Request all of you to share this post till fraud company SNAPDEAL replies or now they refund the amount. TAG your FRIENDS also in the comment to support it.


For one of my friend, I had ordered a Watch on 10th Dec(Order ID: 10524335049, product worth rs. 10, 000/-). aishwaryasingh23ment was done through the ICICI Cred824it Card. I got the courier on 14th Dec through Blue Dart, that was also not delivered to me IN HAND. They gave to a staff member without my prior approval. Next day when I opened the courier I saw that it had STONE and not the actual product. Below are the pictures.


I straight away escalated to their call center team and asked them for investigation. They said one of their representative will call back with solution within 48 hours. Yesterday i.e. 18th Dec, they called me and said they will takeback the parcel. On 19th Dec, SNAPDEAL call center team called me, stated that they have rejected my investigation without any reason. On asking “n” number of times about the reason, they said “Reason is not mentioned, and this is what was asked to inform you”. On the same day, their pickup courier person(from V X Company) came to collect the packet. He mentioned that as it contains Stone, they have to cross-check with SNAPDEAL once again as product is worth Rs. 10k and they can’t take the risk to take back. Courier Person no. is 9773219427. He mentioned that their team will speak to snapdeal and if at all it gets approved, then only he will be able do reverse pickup. Post this conversation, Officer(Email ID: schalke@bluedart.com) along with the Security Officer Incharge from BLUEDART came to check the product and they also said to check with snapdeal only as they have not opened the product at the time of processing their courier.


The parcel with stone is still lying with me and this bloody companies(SnapDeal and their Courier Vendors doesn’t have to say on this).


Hence, it’s highly recommended that please don’t stop buying any product from SNAPDEAL who is right now a BIGGEST CHOR company for me.

(1)
Hi kunalshah09's, please accept my sincere apologies for the inconvenience caused. This should not have happened. I have noted your order details. My team will connect with you & shall ensure that this is resolved on priority.Thanks! Shreya.
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