I ordered a auqagrand RO with snapdeal they delivered me the product but I had not opened it, I called in CC for installation n after many calls n issues they arranged one after 10 days of delivery n while we opened the packed the FREE WATER FILTER was missing in the package, again called CC for refund or replacement they arranged for replacement which took another 10 days and I got the product replaced after 10-15 days, n again dealing with issues for installation from almost 10 days.:( A SHEER.! BAD EXPERIENCE OF ONLINE SHOPPING snapdeal gave me. N to your wonder I am still waiting for my water purifier to be installed. I dont know if therr is negative rating if there is I would like to give snapdeal a negative rating.