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Snapdeal

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Snapdeal
Bhavya Shree@bhavya_shree25
Jul 25, 2012 11:42 AM, 4343 Views
No response Snapdeal ! 11th day of order placed

I just planned to buy a new stove for my new house with lot of excitement has I have tight schedules whole week unable to shop, opting for this online purchase has made my life miserable. I paid Rs. 3990/- , Order id - 646156070. on 14.07.12 I received a message on same day saying the delivery will be on 19.07.12. but still now no response. I spoke to more then 3 customer care people till now, every customer care exe promised the delivery in 24hrs and last person whom I spoke said the vendor who was suppose supply the products which has not delivered and response will be in 24hrs, today it’s 11th day of the order placed.


i have tried all possible ways to complain the issue via mail...No response at all. I don’t know how confidently they can fool people and put them into such a helpless conditions !!!!!!

(1)
Hi Bhavya, first of all we sincerely apologize to you for going through a bad ordeal. We can understand that this must be very frustrating and no words of ours can express our apologies and soothe you.We have escalated your issue to our products team. Our representative will get back to you soon with updated status details on the same. Please give us some time. Sorry once again.
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