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Snapdeal

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Summary

Snapdeal
Deven Doshi@mailtridev
Feb 27, 2012 05:37 PM, 4815 Views
(Updated Mar 08, 2012)
Snapdeal errs but mends ways

I bought two salwar dresses for my wife on 26th Jan. Dresses not delivered till now. Snapdeal customer support refuses to respond. After a lot of attempts snapdeal communicates that they are cancelling the order as the size is not available. I had requested them to allow me to choose another design/size which was not allowed. Cancelling the order is favorable to them as the product prices have moved higher.


Extremely petty minded and low business ethics Deal at your own risk!!


After follow ups with customer care.. the products were delivered today..


Thanks Snapdeal.

(0)
@ mailtridev, First of all we would like to really apologize to you and your wife for cancellation of your orders. These are exactly the kind of situations that we have been trying to avoid all together.Can you please share your order Id on reachout@snapdeal.com . Our reachout team member will investigate the issue and will get back to you with an appropriate resolution. Sorry once again.Looking forward to your response!
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