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Snapdeal

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Snapdeal
Nov 28, 2014 01:15 PM, 10112 Views
(Updated Nov 28, 2014)
SNAPDEAL JOKES OF 'TRUSTPAY', 'REFUNDS' !!!!

Order#3486128948; Product#4707960369 My wifey liked this product and bought it as its color was sky blue as displayed n mentioned on website, which is a bit darker color then normal blue. Product arrived was light blue, not so good cloth material also. I tried to find the return link in snapdeal but voila it has no info on when product was shipped or delivered et al so no return link also.


Then I wrote a mail to snapdeal - NO RESPONSE. Imagine ordered on 9th Nov. - delivered by someday in 15-16th Nov. and since then I am chasing for refund. After No response on email, I was forced to take it to Public and put my followups via twitter via my twitter handle @Jodha23. To my amazement nothing happened and finally when I made up my mind that will file case against snapdeal in consumer court, I got a call 2 days ago from some guy from Snapdeal and he said we will refund amount right away. Its been 2-3 days after that discussion, and now under my order id for this product, this product is already delivered on old date and no REFUND/RETURN link is visible. NO REFUND AS YET.


Today also I tried to get a response on twitter - NO RESPONSE. I Plan to publish this everywhere on Internet, along with moving consumer court; so that people should know about SNAPDEAL CHEATING. I never had such experience on flipkart; I am a heavy online buyer, but from now on GOODBYE SNAPDEAL.

(2)
Hi Jodha23, I regret the inconvenience caused to you and delay in reply. This should not have happened. I will track everything and will ensure that your experience is turned around. Thanks! Mukti.
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