Your review is Submitted Successfully. ×

Snapdeal

0 Followers
1.9

Summary

Snapdeal
Mridul Saboo@smilingmridul
Jan 11, 2014 12:41 PM, 12047 Views
Horrible customer service experience

I had ordered a Fossil Watch vide order no: 1585326343. I later realized the shipping address is incomplete and incorrect. I am trying to call Snapdeal customer service over phone, but the automated call is just not getting connect! It keeps disconnecting my call, without transferring it to any customer service representative.


The automated response was equally bad too.


How can there be not a process to change the address? Where will the supplier ship if my address itself is all wrong? I want to understand what happens in this case? Will the supplier call me and update my address? How does this work.

(4)
Dear Mridul,We sincerely apologize for the inconvenience caused. This is to inform you that this order is cancelled and refund has been done from our end. Amount will credited back in the same account from you have transacted within 5 to 7 business days.We are really sorry once again. Thanks,Snapdeal Team.
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post

Recommended Top Articles

Question & Answer