Order ID: 10893259950
SNAPDEAL(snapdeal.com) WORST, PATHETIC and POOR SERVICES causes MENTAL HARASSMENT to Customers
my story: I made order with Snapdeal(clothing) some size Issue return it, here my Struggle starts
SNAPDEAL site not Worked for Return and Invoice
No reverse pick up arranged
Two different Address provided for Return the product(concludes one after I contacted)
I had couriered the product, Returned Product came back to me because address problem
no Response for 10- days 16 JAN-26-JAN
Second time also no REVERSE PICK UP arranged
SERVICES OF SNAPDEAL to CUSTOMERS by their Staff:
7 . Blaming, Harassing customers(making phone calls) That I had PROVIDED WRONG ADDRESS on courier courier status: Arrived at PEERAGARHI Branch, Out for Delivery, Pending - Party Refused To Accept(PEERAGARHI is 3 km from Delivery Address NANGLOI)
8. Even I had contacted courier confirming TO ADDRESS, ORDER NO, etc. and mailed phone no of courier to SNAPDEAL 3 kilometres is deliverable by vehicle, I Think no body SNAPDEAL also dont put offices for each 3 kilometres distance
Mean while the courier at DELHI Arranged REVERSE PICK UP which had to be done before a MONTH BEFORE
Some one calls from SNAPDEAL asking the Story about this order unless providing support, do SNAPDEAL thinks CUSTOMERS are at Their Service