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Snapdeal

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Snapdeal
charan's @charanks
Feb 02, 2016 05:20 PM, 1025 Views
(Updated Feb 02, 2016)
SNAPDEAL WORST,PATHETIC, MENTAL HARASSMENT to Cust

Order ID: 10893259950


SNAPDEAL(snapdeal.com) WORST, PATHETIC and POOR SERVICES causes MENTAL HARASSMENT to Customers


my story: I made order with Snapdeal(clothing) some size Issue return it, here my Struggle starts

  1. SNAPDEAL site not Worked for Return and Invoice

  2. No reverse pick up arranged

  3. Two different Address provided for Return the product(concludes one after I contacted)

  4. I had couriered the product, Returned Product came back to me because address problem

  5. no Response for 10- days 16 JAN-26-JAN

  6. Second time also no REVERSE PICK UP arranged

SERVICES OF SNAPDEAL to CUSTOMERS by their Staff:


7 .  Blaming, Harassing customers(making phone calls)  That I had  PROVIDED WRONG ADDRESS on courier courier status: Arrived at PEERAGARHI Branch, Out for Delivery, Pending - Party Refused To Accept(PEERAGARHI is 3 km from Delivery Address NANGLOI)


8.  Even I had contacted courier confirming TO ADDRESS, ORDER NO, etc. and mailed phone no of courier to SNAPDEAL 3 kilometres is deliverable by vehicle, I Think no body SNAPDEAL also don’t put offices for each 3 kilometres distance

  1. Mean while the courier at DELHI Arranged REVERSE PICK UP which had to be done before a MONTH BEFORE

  2. Some one calls from SNAPDEAL asking the Story about this order unless providing support, do SNAPDEAL thinks CUSTOMERS are at Their Service

(1)
Hi Charanks, Very sorry to hear about your bad experience with us. This should not have happened. We'll get this checked and ensure that this is sorted out on priority. Thanks! Mukti.
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