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Snapdeal

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Snapdeal
Aditya @tripathiaditya
Jan 19, 2015 11:29 AM, 8756 Views
Snapdeal Bad service!!!

This is regarding snapdeal order handling service for the product Ubislate 3G10 With Iscuela Educational Software

1. I have placed an order on 14th but no updates yet, why there is no information from snapdeal side

2. when I called up customer care on 16th, they tell that the order is automatically cancelled

3. When I asked the person to book another order, he informed that it will be processed within one business day and delivered.

4. I called up on 18th to check but again no update. Also none of the orders were processed yet

5. The shipping address of second order was mentioned incorrect by customer representative and when I called up to change, they ask to place another order? Why everytime I need to place a new order

6. If the product is not available that should be told while placing the order why it is going in waiting mode for us for so many days.

7. Customer service department has no fruitful procedures, they could not help on anything. They only say that it is as per procedure.

I DO NOT RECOMMEND SNAPDEAL PURCHASES!!!

(0)
Hi tripathiaditya, Sincere apologies for the delay. Kindly share the order ID & you will hear from us soon with the right response. Thanks, Karan.
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