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Snapdeal

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Snapdeal
Vandana @Vandana771983
Nov 23, 2012 05:57 AM, 3102 Views
Will not recomend Snapdeal as not CSAT company

I have ordered Lipstick palette on 9th November 2012 and as per their website it says that it will be delivered within 2 business days. I have not received anything till now. Thank god it was cash on delivery. Snapdeal has actually spoil my day as I wanted to gift the same to someone.


When call their customer care department, they told me on 14th that it was still not dispatch bullshit what kind of company was this who dont take care of their customers.now I have called them yesterday and cancelled the order and how funny guy on other side ask me if I wanted to go for other palette as this was out of stock. I told him will never buy and will never recommend anyone to your comp. Not very customer specific company. This was my first and last exp.with them now I have to rush to mkt to buy something....:( very bad customer ship and not committed

(1)
Hi Vandana,We are very sorry for the inconvenience caused to you. This should not have happened and we acknowledge that you had to face trouble. Actually, Vandana at times there occurs an overwhelming response for some specific products and so the entire stock gets sold out. We try our best to roll out the new stock but it takes some time. We really regret that you had to cancel your order and we promise that this will be taken care of again. Sorry again.
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