I have purchased ICE ULTIMA 4G PLUS 16GB BLACK GOLD TAB with key board from SNAPDEAL vide their order id 12484103300 on 24 Mar 16. As per SnapDeal, the item is having 8MP rear camera & 5 MP front camera. The item recd by me on 28 Mar 16 and on checking the camera are found so poor as 2MP reproduction only. The color quality is so worst you can not imagine.
I have approached SDeal immediatley for refund.They have informed that their rep will call me. I got a message that my regd number is not working but my number is perfectly in working codition. I have given 2 more numbers to them but they never called. Snap Deal after one week infmd me that they cannot give the refund as THE ITEM DELIVERED IS IN GOOD CONDITION. Again I infd that I am asking the refund as the quality what they have claimed is not there. They sent a mail again to me the same STEROPHONIC reply " item delivered is in good condition and hence cannot be returned or replaced.
As per SNAP DEAL IF THE ITEM RECEIVED BY A CUSTOMER IS IN GOOD CONDITION, THE SAME SHOULD BE TAKEN WITHOUT OBJECTING ANY ISSUE ON QUALITY OF THE SAME!
I request public not the purchase items from SNAP DEAL especially electronic goods as some of my friends also had some issues as this earlier also.