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Snapdeal

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Snapdeal
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Amit @Amit_v25
Feb 22, 2012 12:16 PM, 3414 Views
(Updated Feb 22, 2012)
Snap Deal - Not again...

I had booked an order# 350874212 on 14th Feb & I was given shipping date as 23rd Feb, but since past 4 days am I getting different dates and as per today’s msg ship date moved to 29th Feb.


My que is If SD doesn’t have product in stock then why is it put up on website for sale and giving false commitments to customers? The way am getting response from SD, I really feel I would ever get my product.


This is my first purchase on SD which eventually turned out last one now. With this bitter experience( yet to be over as I haven’t got my product) I would never go for repeat purchase with SD neither would recommend anyone.


Snapdeal – It seems you are not bothered about retaining customers….Are you really looking stay alive in competitive market?

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snapdeal Deactivated
Hi Amit, the delay in the shipment is due to unavailability of stocks at our end. We expected the product to reach us from the vendor in time but it has been delayed. This is a mistake from our end and we are really very sorry for this. We will keep you posted on the progress of this issue. In case you need the product urgently, we suggest you to cancel this order and we will make sure that your refund is initiated asap. Sorry once again.Update on your Issue: Issue Resolved Hi Amit, once again we want to take the opportunity to apologize for all the trouble you had to go through. Hope we were able to offer appropriate resolution. For any further queries, do let us know. We would love to help you.
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