I ordered xiomi mi4 phone on 28th October 2015 from Snapdeal and recieved it on 30th October 2015. As I opened the box I was shocked to see that the warranty card and User manual and sim opening pin was missing from the smartphone box. It seems the seller sent a used phone or an unboxed phone. The seller name which sells a number of items on Snapdeal and rated 4.8/5.
Really disappointed by snapdeal as there seems to be so many complaints doing round on the internet where customers have received fake products from the sellers and snapdeal is not communicating to its customers about the steps they have taken stop such things. I am really worried now ordering things from snapdeal as there has been so many cases of fake items being sold on snapdeal now
They should definitely have more checks in place and weed out such sellers who indulge in such malpractices else they will lose trust of the customers
The issue was resolved by snapdeal promptly