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Snapdeal

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Snapdeal
kavin kk@donly1
Nov 11, 2012 01:48 PM, 3148 Views
(Updated Dec 02, 2012)
Snapdeal- A good deal?

I had ordered- "Nokia Lumia 800(Matt. Black)[FREE: Nokia Purity stereo headsets by Monster worth Rs. 5110+ Free Nokia Play 360 Speaker worth Rs.9350". I have not got the Free Nokia Play 360 Speaker worth Rs.9350 in spite of placing the order on 26th Oct. On calling their website 5 different times, I have only been promised call backs. They are just a fraud in terms of client service.


If you buy, it is a matter of luck- if everything is good you are lucky, but if not you can keep hoping for service. anyways I had placed a request for cancellation of whole order if full product on the very day of receiving goods- lets see if they honour that promise. I have been promised a callback on 3 different occasions would be glad if someone senior could get in touch with me. My order No. is  771938813 and they have my entire contact details on their site.


Update- I finally got a call on 21st Nov, where the customer service person said they are in discussion with Nokia and that they would update me in 5 days. It is now 10 days, but still no response.

(1)
Hi Kavin,We are extremely sorry for the inconvenience caused to you. We have forwarded your issue to our team and we will provide you with an update on this within 48 hours.
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