Overall my experience is totally mix with snapdeal. few days back I have ordered a nike footbal but really surprising I have received football but difference brand and when I checked the price, there is huge difference between both price. than I called to customer care for replacing the item, courier company boy came and told me, which product you are retiring, it is wrong, give me correct item. then I said brother I have received wrong item thats why I am replacing the item but they were argue many times I will pick order once you give me correct item after very long time I was convinced to him then he picked my wrong item.
so I my suggestion is courier boy should be knowledgeable or understood the customer conversation.