Snapdeal started as a Groupon clone, a regular daily deal website. Gradually, it has evolved into a complete e-commerce store. I had bought a few deals before, so didn’t think too much about ordering a few products.
Payment :
I paid by credit card. I know it will come naturally to many to choose cash on delivery. But I was spending a nominal amount and wanted my reward points.
Order confirmation:
Once you place the order, you can jump to the my orders page and see the status for each of the products. The tracking works down to the last detail, tells you the status at every checkpoint.
Packaging:
Of all the sites I ordered from, Snapdeal had the most excessive packaging. Safe and secure, yes, but very excessive. Ten of the products I ordered the first time were sent in 3 different packages, all wrapped within a print out of the bill, bubble wrap and branding outer paper. If they can sort out the packaging and streamline the logistics, they will cut out a lot of wastage. If you think I am being a pain about the packaging, I am not the only one. Farhad Manjoo has a great post on how product packaging has improved.