I would like to bring to the attention of all potential users about my experience with Solo Cabs — please avoid using their services. They provide misleading information about charges at the time of booking. Once you make the payment, they share a confirmation email, but later, just before the trip, they change the agreed-upon rates.
In my case, I had booked a taxi from Rishikesh to Kedarnath and back. At the last moment, I was informed that I needed to pay an additional ₹;3, 000 beyond what was initially agreed with Solo Cabs. Despite making multiple attempts to contact them, I received no response or assistance. Left with no choice, I had to arrange another cab at the last minute.
When I later reached out to Solo Cabs for a refund of my booking fee, they assured me that they would review the issue but never got back to me.
I strongly caution others to be careful and not fall for their false promises and poor service.