I had bought this TV in the month of January. As regards to the quality of the video sony is the best product to give such a good output of video and the audio clarity. HD channels quality is the best in this TV. We had a small problem due to physical damage, the service they provided was really very good. The response to the problem and the replacement of the product was very satisfying. Within 2 days the problem had been resolved in a satisfactory manner. I really feel happy for such an excellent service they provided on time. Really wor th for our money we invest.