I had purchased the Sony TV 43 inch, serial no. 8545656 Model No 43W800D in Delhi on 10 Jan 2017 for Rs. 60, 000/- Within 25 Months the TV screen has become faulty with the picture changing colours jumping multi coloured vertically at periodic intervals. A compliant was lodged with Sony customer care vide complaint no - 52776754 and dated 12 Feb 2019. The engineer visited our residence. He said that the tcon board may be defective and it may attract Rs. 6000/- for repair and if not been repaired Rs. 22000 can be the cost for new panel. It is pathetic that brand like Sony has come with these kind of defective product sales. My TV just survived only for 25 Months.
I have gone through with other purchasers who face the similar problems, This means that Sony TV distributors are delivering the defective pieces to the customers. I am unable to pay such huge amount as this amount can buy another TV but I don’t want go for the other brand and I request you to look into the matter and repair my TV panel free cost.
Sandeep
9878469343