Your review is Submitted Successfully. ×
3.7

Summary

Sony Bravia KLV - 32D300A
Aashish Choudhary@aashishdachoudhary
Jun 15, 2014 01:07 PM, 7638 Views
(Updated Jun 15, 2014)
Good product but bad after sale service

Sony bravia - Never expected such a bad customer service from them. Had a issue with power cord, raised the issue. It took them almost 8 days to just turn up at my home(yapral, sec-bad) and obviously took so many follow up from our side. Issue does not end here but increases, post checking they said it requires new power cord which has to come from Delhi. Supposedly it takes 4-5 days for it to reach Hyd. Its 8 days now& the person still cannot commit anything. what’s frustrating that he says he will raise complaint again. During same time I had issue with Samsung fridge& they were so prompt in their service. anyway, let’s see when Sony people turn up.

(1)
Please fill in a comment to justify your rating for this review.
Post
Question & Answer