Hii, am mangesh. I here by to tell u sometjing about my personal experiance of this product. A sony company is number one company in a electronic market. That was I like to purchase all electronic product of sony company. Hardly 3month ago A sony Bravia KLV-32W622 big LED Tv we are buying. There video quality was very awesome, like we are watch a 3D picture in theater. Also there sound quality was brillent. A pendrive was also connected to a tjis LED Tv. I think, there prise was also slightly expensive but their quality was also very good. I think other LED cant match their quality. Also their functions was very nice and easy to handle I have not experiance to their customer care service. But I am damn sure that your service and support are also be nice like your all product. Thank you