This laptop is really good. I can easily say this because I have been using this from several months. its very user friendly u can easily cope up with its features as it gives a ram of 4gb which is very useful for the gamers. it gives a hard disk of 1tb where u can store whatever you want. if you use this u would be really satisfied with its features. it is afforadble to many users who want to buy laptops for their official purpose and for their personal use. service and support is really good their are many srvicing centres of sony in all localities of india.