Hi guys, I shered my personal experiance about sony wega 21. it is a nice tv quality and durability is very high . sony wega 21 is I used around 5 years. I cant see any techenical problem or picture problem in this type tv yet. this is a flat screen tv picture quality and sound clarity is very good . I cant tell about the service support of sony because my tv is running smoothily so I dont cotact to service center yet.