I had ordered a pair of diesel sunglasses from the website which advertised they will be delivered within 7 days. I called customer support to verify if they will actually be delivering the product whithin 7 days, he assured me they will. So I went ahead and placed the order. 7 days later. no glasses. waited longer still no glasses. Emailed their customer support and still no response(its been over a week now!). Called customer support and the first agent was confused and said she will call me back. Which never happened so I called back, this guy told me yeah well you will get in another 10-14 days . I told him what happened to the 7 day delivery window.he replied casually oh its a mistake. So many customers are calling so you be patient. I asked to be connected to a supervisor and was told no supervisor would be available till 5pm. Another email and still no response.
I have a feeling I have lost my money.