I am using this bank for almost 3 years, I never experienced any difficult situation from this bank . But they don"t have much ATM s in every place that was the only problem which I was experienced from this bank . But then also they have a good customer service in their bank , when ever I visited their branches they treated me well and I have got a good experience from their branches . For depositing or withdrawal when ever I reach their they make things fast as they can possible . Which feels a pleasant feel in the branches . I really like their customer service .