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Spinny

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Spinny
Daniel . J@mediasoft26
Jan 23, 2025 12:00 PM, 545 Views

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SPINNY CAR CUSTOMER SUPPORT IS NOT WORTH

Dear spinny,


I have a booking for the Kia Seltos Petrol DCT GTX Plus Automatic and the July 1st week of 2024. through the dealer SPINNY(Vijaya Mall, Chennai). The car looks interior, exterior well maintained, but when I took it from Spinny, I faced the many issues of a car, I raised more than complaints in Spinny App & Customer support also.


They never ever consider my request, they are still trying to skip my issues. I spent a lot of money on this car. I raised the complaint in the app but Experience Manager Mr.Brijith is not listening to my word. I’ll explain the complaints list out,

  1. Low AC cooling problem(I went to KIA service centre, they replaced compressor)

  2. Clutch jerking and mileage issues(I went to KIA service centre, they replaced dual clutch and spare parts)

  3. Wheel alignment issue(I went to local wheel alignment service centre, they checked & solved the issue) Spinny only paid this amount to me

  4. Hard steering wheel(Not resolved)

  5. KIA Connect disconnects from the old owner( I raised many times this complaint to Mr.Birijith & Mohan raj) But no use

Brand Response
(0)
Hello, we sincerely apologize for the issue you are facing with us. Please share your registered contact or vehicle registration number by filling out the google form: https://bit.ly/3kWbuVP so that we can reach out to you. Squad Spinny
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