I always loved stalkbuylove collection. I had bought a few top in the past and loved it so thought il buy a few more.
So I ordered 2 Top and 1 dress from Stalkbuylove. It got delivered, unfortunately the clothes were all not my size so I had to file for return.
I went on their website, logged in using my username to file for the return. The products were still showing as dispatched inspite of it being delivered so I could not file for the return.
I waited two to three days more to check if they update it but it showed dispatched. So after few days I wrote an email to Stalkbuylove, and they denied me any return or exchange since the return policy is within 7 days.
Firstly who keeps 7 days return policy, secondly I would have filed for return before 7 days if your website allowed me to do so. Inspite of multiple requests they simply denied me the return.
Highly disappointed with such kind of service.
Now I have 2 pretty top and 1 dress which is not my size:(
What do I do with it!?
Customer service - 0.5/5
Quality - 3.5/5
Delivery - 3/5
Website - 0.0/5
Reliability - 0.0/5