I have seen already several reviews about Standard Chartered Bank and all are negative only, which I personally would 101% agree. Though I do never give feedbacks and I personally have had very good relationship with all banks, but this is the bank that troubled me so much that I am bound to write the reviews and would be happiest to go to the extreme levels if I can reach people at their Global Head Office.
It was the worst day I regret that someone offered the SC credit card over the call telling lots of benefits and pushed the sale to me even though I already had 2 cards and had no intention to buy another.
After an year of purchase of the credit card, I made one swipe transaction of 20k once by mistake in the hospital as my debit card was not working for some reason and I had this card in wallet unfortunately. Thereafter suddenly I received a call offering conver to emi, before I could have said anything, the call was closed and the transaction was converted to emi.
I made ecs enabled to get this deducted from my savings account, this was an additional burden that I had to take up, for the heck of it, ok fine.take it by ECS! and I took it. After around 5-6 months, I checked my statement and saw the balances still heavy with lot of interests charged, that was a surprise to me. I paid some part payments without really getting into the heck of it.
Later I had to travel offshore at work on an assignment for 3 months. When I returned I had a tragedy at home and was engaged for another 2 months for personal reasons.
Then the SC bank executive from Bangalore office started calling me daily saying I have so & so balance please pay the amount immediately. I was in mourning and did not want to attend and I kept my phone on mute asking them not to call me later after I am back. I saw the phone with missed calls almost 40-50 times a day with different numbers. Some bank lady calling daily few times I picked and I said I am at my native due to personal tragedy at home, will do it after I return back in the next week. My return got delayed further by 2 weeks due to personal situations. My wife & kid were also with me so no one was at home.
After I returned back, I was shocked to see theft happened in my house and the door & almirah was broken open. After investigations with police & others I got to understand that there was some bank person came enquiring. Later I got to confirm that this lady had connections with the external recovery agency who had professionals to do these thefts, she kept calling me repeatedly to check if I am at home, after confirming that I am still outstation she planned up theft in my house through passing information to these professionals.
It was a very peaceful society and there has never been a theft before, even everyone in the society was astonished with the theft happened in my house. Everyone came to me, I was crying, all had shown sympathy and immediately planned security in the area. They also reported to the commissioner, police enquiry was done, and police personnel started taking rounds to ensure security in the area. There is lot more to say of my experience with the bank but I am short of space.
Summary: Worst bank, they will charge heavy interests, they will do all malpractices to charge you heavy interests, make money, and go to worst when they have to recover any amount. The staff is uneducated, customer care is pathetic, no ethics, they dont follow any policies, they are unaware that they can’t threat customer or force customer by illegal means to recover amount. This bank can go to any extent as they dont have anyone over their head to stop them!