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My experience with Star Health Insurance was very ridiculous. Their customer care is so bad that I am not finding any appropriate words to fill as it is a good blog for review I am not writing such a thing here. The experience of me was, I had a plan of 50k which is now currently stopped so when my insurance period was over I got a mail after 5 days from the end of my insurance.
As I reached Start Health Customer care through phone they said I am having a grace period of 15 days to renew. so when I reached the office of Star Health today (18/10/2010) which is the last date for my insurance coverage renewal period they said that I have to upgrade the policy to 1k which I candidly refused, and I said them that I have came here to renew my policy not to have a new one, so then they said that for renewing it I have to go the office of Star Health from where I took the policy. else there is no way for them to renew it. it doesn’t make any sense to me that if they cant renew a policy from their own office, how can we claim if we got some accident and claim it from a hospital if so it will be a tedious task.
So better is to keep away from them and if you are from Cochin (Kerala) don’t even dare to think of Star Health Insurance because I got this experience from Cochin only.