I have had a VERY BAD EXPERIENCE with this company. I placed an order 246641 on 11-Dec-2023 for a kids scooter, but to my dismay, the order was never fulfilled, and I have yet to receive the product.
Not only did the company fail to deliver on its promises, but I also discovered that they marked the order as Complete without verifying whether or not the customer has received the product. This is clearly unethical.
Despite my numerous attempts to contact their customer support team through emails and phone calls, I have received no response or assistance. The complete lack of communication and disregard for customer service is utterly unacceptable.