I can go to Kota Rajasthan in 2011 for coaching.so I can live around cad circle in shakti Nagar .
But during the test form time we have a challan of any bank deposited towards the test team authority .
But the SBBJ bank is near the CAD circle of Kota city Rajasthan.
so when I and my friend reach at the branch there was a great rush in the bank and also the outside of bank .
EMPLOYEE BEHEAVIOUR
Those are days of summer and there is hot around all people in kota. so there is a long line at noon but we also be in the line but after 1 hour we reach at the counter .Then he can send me to another counter .
In another counter there also the same situation of the line.
INFRASTRUCTURE AND ENVIRONMENT
the totall staff is so small Nd also a small room in which all works are done .
The total infrastructure is good and also display and walls are not so clean looks some what dirty .
now we are at new line then we reach counter a half time occurs on that day our bad luck travel with us.
We are so much irritated from this and also from sin so much .
OTHER BANK FACILITY TO CUSTOMER
No coolER facility provided by the bank no other type shed
Only few chairs but good according to space of bank .
AT last at 3pm we are free from bank but the employees doesn’t behaves good with customers because they can fill form incorrectly but those people are senier citizen but they have no respect towards them by some employees.
CHALLAN PROCESS AND TIME
They done challan in very small time in a minute they work fast its no doubt. But the SBBJ should be increase their staff according to the rush and also provide some major faculty to the customers.
CONCLUSION
There infrastructure design is great but this not make best but the customer makes u best so politely behaves with customers.
Choose bank according to your need and compatibly