Being a customer of SBI and by the experience of me with SBI I can say this with proudly that this bank always helps to poor people. I had apply for education loan in september 2015 and with in 2 months my loan has been sanctioned and now I am studying at dehradun with bsc microbiology last year.
And one more good side of this bank is that they provided ATM both in everywhere in India.
Net banking or phone banking system is good, fast. Loading so fast compare to another bank in India. My youtube and all online earning is direct deposite into the SBI.
They deliver OTP very fast.