I have an account in SBI since 4 to 5 years, I stay in Bangalore now and have the account in my native branch.
It has always been a difficulty when ever you want to do something related your account, like update any information or withdrawal.
The bank people always say to go and check with home branch and they cannot help you in any way, I really dont understand for what joy it is called State Bank Of India. Ideally citizen opens an account here since its an government body and you can access your account anywhere in India.
Trust me you cannot even withdraw money through your pass book, where they claim that you can do it. To update phone number or any detail you must visit home branch.
If you dont have the registered mobile number you cannot even move a paper in this bank, not useful at all.
The staff anywhere I have seen of this bank are very rude and irresponsible, impolite.
0 stars to the national bank of our country.