Statebank was one of trusted and best bank once. I have savings account from 2010 .Now its a worst bank. Opening account is made easy with Online submission of form but we have to visit branch for further processing. Bank staffs are not active and not customer friendly. We can find many State bank branches in the nearby areas but for many transactions/work like ATM replacement etc one need to visit home branch else other branch will take lot of time to process your request. Phone banking and netbanking app is good but not best . Any transactions in the account is notified by sms notification but again this service is chargable. There are many hidden and unknown charges with SB account. ATM’s normally gives 2000rs note only else no cash board. On the name of minimum balance they are making our account balance further down by deducting money. NEFT, IMPS, SMS banking all are charged harshly. Even ATM withdrawal is charged badly after 5 transactions. Debit card and credit card annual charges, lost card replacement charges are also high but the saving and fixed deposit interest rates are very low as 3.5% and still decreasing. Which means we dont have any profit by keeping money in Statebank as they deduct more than interest paid by them for our deposits as a charges for service offered. Better to close state bank account and keep our money in yes bank or digibank as they dont charge more to customer and interest rate also high.