Frainds I will tell you my own experience of the SBI.the sbi is one of the biggest bank in india they have man power, they have technology but when you go inside the bank. for any works that time you will definitely feeling sad because of the employees, they working in the bank from so many times but they dont have any respect for customers they not talk well when someone ask them any question .i will give you a simple example in my branch at my hometown I just go thare for know to my account statement so they ask me give a application, after application they tell me we are going to lunch I said ok after lunch break again I give him a application so they tell me the time limit is over for check the account statement it was befor 2 pm after that I just throughout that application in dusbin and leave the bank .the bank have many equipment but that was only for SHOW items its very rediculas .after this I closed my account from that bank. And create a new account in private bank.