My whole family has personal accounts in this bank. This bank has most numbers of branches in Asia. Just a few ago many other banks were submerged in Sbi increasing number of branches.
Phone banking is awesome. I have been using it since years. You can do all daily transactions like recharging prepaids, transferring money, shopping, paying bills etc with a lot of ease. It is very much safe and easy to use.
There is an atm near to my house. Also it has atms at all the taluka places, at many petrol pumps. Easy to use and they make cash back if amount is wrongly deducted.
It has more features than phone banking. You can do RTGS and NEFT. Amount limit is good for any kind of transactions.
The newly appointed young staff is very much hardworking and Co operative as compared to old fellows. Old fellows in the bank some times behave insanely.
I think the bank should say bye bye to old employees who are not interested in treating the customer properly and increase young and new staff.
An old field officer made me cry for my house loan whereas after his transfer a new officer who was an enthusiastic young man passed my car loan within five days.
Must have an account in this bank.
Thanks!