The bank although being a bank with the highest number of customers, needs to work on its customer services, there is a long queue for every service provided and frankly its very irritating. The atms never work and the accounts in the bank work so slow that a sloth might work faster then them. And there is a very long process for evevry requirement. Its as if they dont wanna work at all. This behaviour by the bank towards its customers is intolerable. This bank seems to still be in the 19th century.