I have a a/c in state bank of india in BCW santaldi branch.first of all I want to say that in terms of atm availability, phone banking, internet banking they are providing quality service but when it comes to customer service they are the worst.whenever I have visited there they have not provided me the correct information regarding banking services.they have a pathetic and rude attitude.another problem is their lowest interest rate in savings a/c.they are giving only 3.75% .you have to keep a minimum amount( as per their rules) .otherwise you will be fined.it is not a worth experience visiting there each and every time.