I think bank is proving good service to their cuatomers but bank staff is getting there salary on time they do not agree to help bank customers.bank counter service is too patatic condision.
Phone and net banking facility service is good.
There is no cash in mostly sbi atm.
Internet facility like imps and neft or rtgs is better then another bank.
Bank charges are too high due to govt bank.
Customer service is not good when ever you go for banking there is crowd due to staff working.