It has a wide range of customers
It controls all kind of cash exchange and foriegn exchange
The customer service provided door to door while opening pradhan mantri jan dan account
Fastest development in government sector is only this bank
Controls maximum amount of inflation of country
It provide even insurance housing finance nd other services
It develops not only urban but even in rural areas
It benifits the business man in online banking service
Criticism
Must develope best websites and clear traffic level